Your private service conversation
Keep the conversation going.
Messages are saved for the office. Immediate or 24/7 responses are not promised. Please call if you need to discuss timing. This chat is not an emergency response service.
Start or continue your service
Private access link
Your service request success screen provides a private link. A ticket number alone cannot open a conversation. Keep that link private; anyone with it can read and send messages for that ticket until it expires or is revoked.